Frequently Asked Questions - General
What is Detail-Direct.com?
Detail-Direct.com is the premier destination for product-based information that is relevant to the practice of medicine on the Web. It provides you with one easy to remember location for all your information requirements concerning pharmaceutical products and services.
Who are Pharmiweb?
Detail-Direct.com is operated by PharmiWeb Solutions ,
an established portal operator and e-business solutions provider
for the life sciences industry. PharmiWeb are not owned or
governed by any pharmaceutical companies, and are therefore
able to provide a truly neutral, unbiased portal to the healthcare
professional community.
How much time is required to participate
in an e-detail?
This varies greatly depending on the complexity of the information
presented to you and your interest in it. A standard e-detail
attempts to mirror the interaction you would usually have
with a sales representative in terms of content, and would
typically last anything from 5-10 minutes. However, during
an e-detail you will often have easy access to a number of
additional resources (such as clinical papers, product-based
quizzes and research results) that may be of interest to you.
I don't think I've got enough time
to view these e-details at work
No problem. Detail-Direct.com merely gives you one location
to remember where you will be able to view a number of product-based
e-details over time, and there are absolutely no restrictions
on when and where you decide to view these. In fact research
suggests that the most popular time and location for this
kind of activity is at home and late in the evening
How will I know when a new e-detail becomes available?
We will put notification of each new e-detail on Detail-Direct.com, so please visit the e-Details page on a regular basis! In addition, if you register with us, we can also notify you by email.
Do I have to view every e-detail I
am notified about?
Not at all, it is completely up to you. Obviously, in terms
of incentives the more e-details you view, the more incentives
you are entitled to!
How does this benefit my patients?
Today's healthcare professional has more and more medical
information to deal with, but less and less time during their
working day to devote to it. Detail-Direct.com gives you the
opportunity to keep up to date with the very latest product-based
information at your own pace, at a time and place that is
convenient to you. It provides you with the opportunity to
receive far greater quality and quantity of information than
ever before. This enables you to provide the patient with
more information about their medication and their specific
condition.
How does this benefit my practice?
With the ability to feedback your views on the information
provided in Detail-Direct.com (and on the service you receive
from that company in general), you could receive a better
service from the pharmaceutical industry.
How can I be assured that any information
I provide will be both secure and kept private?
PharmiWeb Solutions (operators of Detail-Direct.com) is committed to protecting your right to privacy and adhere to national regulatory laws and national pharmaceutical industry codes of practice.
Is this method of communication ethical?
Yes. While the concept of viewing pharmaceutical product-related
information on the Internet is a relatively new one, in essence
it aims to replicate the information that is already made
available to the Healthcare Profession in the physical world,
and therefore the same regulatory and ethical rules apply.
Ethics and regulatory compliance are paramount to PharmiWeb
and our partner organisations. All information contained within
Detail-Direct.com has been through a rigorous approval process
in terms of relevance and appropriateness to the Healthcare
Profession.
Can I print out any information I
view online?
No problem. All product-based information shown on Detail-Direct.com
has been approved by the relevant regulatory authorities.
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